Safety | Desert Botanical Garden

OPEN DAILY 8 A.M.|7 A.M. FOR MEMBERS WED. & SUN.

Know Before You Go

The beauty of the desert is waiting for you when you are ready to visit. 
The safety of members, guests, staff and volunteers is Desert Botanical Garden’s primary concern. 
 
As Arizona has loosened COVID restrictions, the Garden is continuing to be diligent about keeping guests and staff safe. The Garden’s COVID safety measures have not changed and will continue to follow state and CDC guidelines and recommendations. 
 
Please remember:
 
  • The Garden has a face mask policy day and night, in all indoor and outdoor spaces. Face masks are required for guests 2 and older upon entry and in all areas of the Garden. Anyone not wearing a face mask will be asked to leave.
  • The Garden has implemented a one-way entry and exit route, which is designed to promote social distancing guidelines.
  • You are required to maintain a physical distance of 6 feet from visitors not in your party at all times.
  • Hand sanitizer stations are located throughout the Garden.

Click here to make your reservation.

For the safety of all guests and staff, a limited number of visitors will be admitted every 30 minutes. Please bring your confirmation number and eticket (located in your email) printed or on your phone ready for scanning.

Hours of Operation

Now – April 30
8 a.m. – 8 p.m.
7 a.m. for members Wednesday & Sunday

 

May 1- September 30
7 a.m. – 8 p.m.
6 a.m. for members Wednesday & Sunday


 

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Not a member? Join today and get a year’s worth of free visits, exclusive member hours and more.

Ticket Reservations

For the safety of all guests and staff, a limited number of visitors will be admitted every 30 minutes. Visits must be scheduled ahead of time by making a reservation here or by calling 480.941.1225Please bring your confirmation number and e-ticket located in your email. Please have your e-ticket on your phone or printed paper tickets ready for scanning.

No walk-up purchases will be permitted.

Please arrive on time. If you arrive late, you will be admitted only if capacity allows.

What Will Remain Closed?

For added safety, the Garden has removed all tactile experiences, including Cocoon, Cactus Clubhouse, Ottosen Gallery and docent-led tours. 

Let’s Take Care of Each Other

  • The Garden has implemented a one-way entry and exit route, which is designed to promote social distancing guidelines.
  • You are required to maintain a physical distance of 6 feet from visitors not in your party at all times.
  • Several touchless water bottle fillers will be available.
  • Please remember to be sun safe—bring a hat, water and sunscreen.
  • Hand sanitizer stations are located throughout the Garden.
  • The Garden has a face mask policy day and night, in all indoor and outdoor spaces. Face masks are required for guests 2 and older upon entry and in all areas of the Garden. Anyone not wearing a face mask will be asked to leave.
  • Garden staff will be wearing face masks.

FAQ

How can I reserve a ticket?

Member reservations are complimentary but required and can be made here or by contacting the Call Center at 480.941.1225 daily from 9 a.m. to 5 p.m.

General admission tickets can be reserved here or by contacting the Call Center at 480.941.1225 daily 9 a.m – 5 p.m.

Will scooters be available to rent?

Yes. Scooters can be reserved for $35.95 and $30.95 (members.) Reservations are complimentary to members at the Cholla level and above. Please contact the Call Center at 480.941.1225 from 9 a.m. to 5 p.m. daily to make a reservation. Wheelchairs and electric scooters will be sanitized after each use.

Are the restrooms going to be available?

All restrooms are available. Please wait patiently at the markings in place near each restroom if they are at capacity. You may take your children in with you.

Will drinking fountains be available?

Two touchless bottle refill stations will be available. Please bring your own water. We do have vending machines available to purchase water.

Will the Garden Shop, Gertrude’s Restaurant and Patio Café be open?

The Garden Shop, Patio Café and Gertrude’s Restaurant are open.

Will a Culture or VIP pass still be honored?

Yes. You will need to call the Call Center in advance to reserve tickets to gain entry. The Call Center can be reached at 480.941.1225 daily 9 a.m. – 5 p.m. You will be required to submit your VIP Pass or Culture Pass at Admissions upon entry.

Will a Chase Private Client still be honored?

Yes. Please call the Call Center  at 480.941.1225 daily from 9 a.m. to 5 p.m. in advance to reserve tickets.

You will be required to show your digital Chase Private Client Arts & Culture card at Admissions upon entry.

Am I able to use Member Guest Passes?

Yes. If you are bringing guests and would like to use your Member Guest Passes, please contact the Membership Helpline in advance of your visit at 480.941.3517 to make a reservation.

My Member Guest Passes expired while you were closed. Can I still use them?

Yes. The Garden will honor your expired Member Guest Passes. Reservations are still required. Please contact the Membership Helpline at 480.941.3517.

How many people can I bring to the Garden using my membership?

You may make reservations for the same number of people your membership covers. If you are bringing additional guests not covered by your membership, you may use Member Guest Passes or receive a 20% Member discount on guest admission tickets.

Please be patient and maintain a 6-foot distance from other individuals outside of your party.

Please Remember

Due to limits on the number of guests at any one time, early arrivals will not be granted admission before their scheduled time. If you do arrive early, please wait in the air-conditioned comfort and safety of your vehicle.

Please have your eTickets on your mobile device or printed paper tickets ready for scanning before you enter the Garden.

We Appreciate You
Thank you for your support and commitment to the Garden. Enjoy your visit!

On-site programming is currently on hiatus.

You will now enter our LEARN portal, if you are a member, please login using the button on the top right corner of the page.
ENTER
close-link
Early Closure: the Garden will close at noon April 24.


Ticket reservations are required for visitors and members. Face masks are required for guests 2 and older day and night, in indoor and outdoor spaces. Anyone not wearing a face mask will be asked to leave. 


For details, click here.  |  Para más detalles, presiona aquí.