To apply for an open position, please e-mail resume and letter of interest to Human Resources at: firstname.lastname@example.org, fax to: 480 481.8173, or mail to:
Desert Botanical Garden
1201 N. Galvin Parkway
Phoenix, AZ 85008
Adult Education Program Coordinator
Part-time. posted: 4/16/15
The Adult Education Program Coordinator serves as primary contact and onsite support for instructors and Instructor Aide volunteers in adult educational programs. He or she will work collaboratively with the Adult Education Program Director and other members of the department to achieve short- and long-range goals for instructor and volunteer training and coordination, and to achieve the highest levels of excellence in adult education and leisure programs.
Responsibilities include: Educational event coordination – insure successful implementation of scheduled Adult Education programs; provide outstanding service in both instructor and educational event coordination by ensuring that all inquiries and requirements are addressed according to department needs and infrastructure; provide instructor assistance, to include promptly answering questions, purchasing materials, booking and re-booking rooms and/or vehicles, coordinating instructor aide/volunteer efforts, booking offsite facilities, etc. Coordinate volunteer efforts – coordinate volunteer (Instructor Aides) efforts onsite, monitor volunteer participation, and act as a liaison between the adult education team and Instructor Aide volunteers serving in adult education programs, to include volunteer recruiting, training and assisting classes without scheduled volunteer support. General support – help the department in marketing efforts to achieve budget goals, and support registration and customer service needs while working with Adult Education Registrar.
Requirements include an Associate level degree in Education, Event Management or related field, or equivalent combination of education and experience, Bachelor level degree preferred; demonstrated skills and abilities in event management, negotiation and customer service; ability to work evenings and weekends; high-level of organizational skill and flexibility to work well in a changing environment; functional ability in using MS Office software including Word, Excel, Outlook, Access, and PowerPoint; and ability to work with teams in a fast-paced environment with deadlines and diverse audiences.
Flashlight Tour Night Captain
Part-time, Seasonal - 8 hours/week, Memorial weekend through Labor Day weekend including some training preparation in April. Primary hours are 6:00 p.m. – 10:00 p.m. on Thursdays and Saturdays.
This position provides support and management assistance to Education department staff. Primary responsibilities include participating in training, preparing materials for stations, and volunteer management. Requirements include a minimum of one season of experience at DBG as a volunteer or staff member; the ability to work well in a team environment; the ability to multi-task and work independently; and the ability to train volunteers. Applicant must be comfortable with the feeding and care of various animals used in the Discovery Stations.
Full-time. posted: 4/3/15
As part of a 24/7 Security department, the Rangers protect the grounds, plant collections and facilities of the Desert Botanical Garden, and provide for the safety and security of guests, staff members and Garden volunteers. Rangers strictly enforce all policies and procedures within the Garden. The Ranger is a uniformed, unarmed position and retains no peace officer powers.
Responsibilities include: maintain surveillance of Garden by foot and vehicular patrols to protect the property and deter acts of theft, vandalism or negligence; serve as first responder to all emergencies, including medical emergencies, or other unusual occurrences; administer first aid and coordinate police and/or fire department response, if required; provide security escorts for cash handling and other revenue operations; conduct safety and security checks of all facilities, including the core Garden, perimeter fencing and other specified areas in and surrounding the property; secure all buildings, exhibits, lab facilities and operate protection systems; maintain surveillance of roadways, parking lots, buildings and areas used for special events; demonstrate a professional and courteous demeanor at all times when interacting with Garden visitors, staff and volunteers, while assuring that Garden policies are communicated enforced; anticipate and solve problems; improve and streamline operations to provide quality, seamless customer service; monitor events for alcohol compliance, crowd and traffic control, exhibit and Garden security; and maintain all Parking and Security equipment.
Requirements include a High School diploma or equivalent; maintained Certification in First Aid, CPR, AED and BBP; superior guest services skills; ability to walk, stand, sit and work outdoors for significant periods of time, in all weather conditions; visual and hearing acuity, including color spectrum to observe emergency lights, ability to hear audible alarms, ability to identify unsafe conditions/behaviors and ability to fully operate communication devices including radios and cell phones; ability to work any shift, including weekends or holidays, as assigned; ability to successfully complete a criminal history background check annually; ability to safely operate a motor vehicle, possession of a valid driver’s license and acceptable driving record. Preferred candidates will have a minimum of 2 years’ experience providing security, ranger or campus public safety services in a Park, Zoo or other hospitality and guest services environment, and hold active First Aid/CPR/AED certification.
Full-time. posted: 4/3/15
The Security Supervisor is a Field Supervisory position responsible for the operations of a 24/7 Security department of internal Ranger staff and contract Security Service Partners to ensure the well-being of the Garden collection, buildings, property, staff, volunteers, guests and general site operations.
Responsibilities include: Directly supervising multiple shift Security department by planning, assigning and supervising work by all department employees and service partners; planning and coordinating security assets for events, exhibits and special programs; developing, updating, and enforcing appropriate security, emergency management and disaster recovery policies/procedures; ensuring compliance with federal, state, and local laws pertaining to Title 4 Alcohol Sales and contract Guard Force Operations; reporting and responding to unusual incidents; assisting guests with first aid, children's educational and transportation operations, lost or stolen items or other assistance; designing, implementing and conducting Security Awareness programs; maintaining close working relationship with local law enforcement and fire/rescue services, and other authorities as necessary for special events, during emergencies and for the prevention, control and investigation of risks; assisting Director of Security and Site Operations in performing risk, threat and vulnerability analysis and making recommendations to senior management for mitigation where necessary; developing standard operating procedures and protocols for escalations and communications for emergency incident management and business continuity; supervising parking and crowd management operations; coordinating mechanical lock/key control and electronic access programs; and establishing and maintaining a working environment conducive to positive morale, individual styles, quality, creativity and teamwork.
Requirements include Bachelor level degree in Security, Parks and Recreation or Criminal Justice; a minimum of 5 years of supervisory experience in Security, Parks or Public Safety Management in a strong guest services environment; demonstrated business communications with sensitivity to confidential matters and working with diverse populations and abilities; ability to communicate clearly and concisely, both orally and in writing; ability to evaluate situations, exercise sound judgment, make decisions, employ effective courses of action and react quickly and calmly in emergency situations; strong computer skills and proficiency in operation of Microsoft Office software; maintenance of Certification in First Aid, CPR, AED and BBP; superior guest services skills; ability to walk, stand, sit and work outdoors for significant periods of time; visual and hearing acuity including color spectrum to observe emergency lights and audible alarms, unsafe conditions or behaviors and ability to fully operate communication devices including radios and cell phones; ability to work any shift, weekends, holidays, as assigned; ability to successfully complete a criminal history background check; and possession of and ability to maintain a valid Arizona motor vehicle operator’s license.
Facilities Maintenance Technician
Full-time. Posted 4/26/15.
The Facilities Maintenance Technician is responsible for the overall care, preventative and corrective maintenance of all facilities, equipment and infrastructure (excluding plant bed areas/systems) throughout the Desert Botanical Garden.
Responsibilities include: General Maintenance: Keeping the Garden’s buildings, roads, parking lots, utilities, fences, gates and fleet vehicles in good operating condition; servicing electrical, plumbing, mechanical and refrigeration systems and following the schedule of planned preventative maintenance activities prepared by the Facilities Manager. Safety: Supporting DBG Safety Coordinator to ensure that safe conditions exist in the Garden at all times by monitoring the condition of public paths, patios, buildings, and equipment and reviewing work practices to ensure maximum safety for all; safely operating all equipment, hand and power tools. Special Projects: Executing and successfully completing maintenance related work orders, performing minor construction duties with limited supervision, and working collectively with outside contractors, vendors, service partners and internal DBG staff; effectively performing preventive and corrective maintenance tasks, including painting, on the Garden’s buildings and structures. Schedule: May be required to work shifts, odd hours and weekends, as necessary.
Requirements include completion of an Associate of Applied Science (AAS) degree program in Building or Construction Trades, or a minimum of 2 years Building trades; ability to safely operate a motor vehicle and maintain a valid driver’s license; ability to maintain OSHA Safety certifications and/or training levels as required; ability to lift up to 90 pounds; experience at the Journey level; or an equivalent combination of training and experience; good communication skills and ability to manage time to complete tasks properly and within the time allotted; exemplary Guest Service skills; ability to use radio, telephone, and computer to communicate and follow written and verbal instructions. Must be willing and able to work varied and long shifts, including holidays and weekends, and work in a variety of physical positions, including sitting, bending, standing, and walking.
Education Publication Coordinator
Part-time. Posted 3/26/15.
The Adult Education team has an exciting, part-time opportunity for an Education Publication Coordinator to assist in the development and coordination of the class catalog - a major publication piece for the Garden’s educational programs. The successful candidate will be a key member of a team with a passion for educating our community!
Primary responsibilities include taking charge of the development, coordination, publication and distribution of the department’s class catalog in print and electronic formats; leading the editorial process, to include coordination of editing and layout, quality assurance and control, and proofreading; working closely with interdepartmental stakeholders and ensuring that edits are updated in a timely manner; writing program descriptions that match class objectives; importing, updating and maintaining accurate and current educational programs on the Garden’s website; adhering to marketing style guidelines using the Garden’s custom dashboard, HTML, Adobe Photoshop, and other technologies; creating and analyzing annual customer service reports; providing Garden and Department support by participating in staff meetings, teams, and events; and assisting with reports and proposals, as needed.
Requirements include a Bachelor level degree in Communications, Marketing, English or a related field; three years of combined applicable experience; excellent oral and written communication skills; strong organizational ability; familiarity with HTML, Adobe Photoshop, content management systems, Excel and CSV files; knowledge of design standards; ability to troubleshoot technical issues; excellent customer service and interpersonal skills; the ability to solve problems using discretion and good judgment, and high levels of personal motivation.
For this position, please provide writing sample(s) in addition to resume and letter of interest.
The benefits of regular employment at the Desert Botanical Garden include a competitive benefits package*, complimentary family membership, employee admissions exchange, wellness initiatives and discounts.
Reasonable accommodation may be made, where necessary, to allow a qualified individual to perform essential job functions. Honored as one of the 2012 Best Places to Work by the Phoenix Business Journal, the Desert Botanical Garden is an equal-opportunity employer.
*subject to eligibility requirements